Help center

Browse the help

5835 pages

Bulk data exchange with xrowextract Using the xrowextract extension as a file-based integration - exports of one or many classes as CSV, JSON or XML, imports with a dry run, content packages, schedules with delta runs, delivery to SFTP, FTP, S3, WebDAV or… AdministratorsDevelopersIntegrators Integration
Certificate expiry Runbook for browser warnings about a public website's HTTPS certificate - see what is served, renew under Velocity (ssl show and renew, automatic Let's Encrypt renewal) or under Apache, nginx or a panel, and prevent it… AdministratorsHosting companiesGovernments Public sector
Check log health Step by step - read Setup > Log files > Log health for disk use against the budget, fast-growing logs, logs over their limit, logs the web server cannot write, and the rotation settings in effect, and act on each. AdministratorsHosting companiesGovernments Public sector
Clustering and high availability When a business needs more than one web server for an Exponential site, what a multi-server setup requires (a database server, shared storage, sessions, a load balancer), what it costs in operations, and the simpler… AdministratorsProject managersHosting companiesBusinesses Exponential for businesses
Cron jobs What Exponential's cronjob parts do, which ones a hosted site needs and how often, the crontab lines to install for each customer (as which user, with which PHP), what to do on hosts that limit cron, and how cron… AdministratorsHosting companies Hosting
Custom locales for unlisted languages How to add a language Exponential does not ship a locale for: write share/locale/<code>.ini with names, HTTP tag, direction, formats and day and month names, choose the code, add it as a custom content language, and… AdministratorsDevelopersGovernments Public sector
Database choice The six databases Exponential supports, in the project's official order (SQLite 3, PostgreSQL, MongoDB, MariaDB, Oracle, MySQL), and what matters to a public body when choosing one: licensing, existing skills… AdministratorsProject managersGovernments Public sector
Exit and portability requirements Requirement wording that keeps a public body free to leave a supplier or the product - complete exports in open formats, files, configuration, source, documentation, redirects and a tested exit - with the export tools… AdministratorsProject managersPartnersGovernments Public sector
How do I give a group of customers a discount? Create a discount group in Store > Discounts, add a discount rule with a percent and the products it covers, then add the users or user groups who get it. AdministratorsCustomers User manual
Incident readiness What a public body has in place before an incident hits its Exponential site - contacts, runbooks, maintenance mode, logs and audit, backups, communication and reporting duties - so the first hour is spent acting, not… AdministratorsProject managersHosting companiesGovernments Public sector
Let a contractor edit only one folder Step by step - give an agency or contractor personal accounts in a contract group, a narrow content role assigned to one folder, approval of everything they publish, and a clean end on the contract's last day. AdministratorsProject managersGovernments Public sector
Log and data retention How long an Exponential site keeps each log and each kind of record by default, which setting changes it, and which cronjob or command enforces it: kernel logs, request and CSP logs, Velocity's logs, the audit trail and… AdministratorsHosting companies Hosting
Operating systems for hosts Which operating systems a hosting company can run Exponential on, sorted by the project's four tiers, with the reference platform, the Linux families, panels, containers, processor architectures, Windows and how to… AdministratorsHosting companies Hosting
PayPal payments Taking PayPal payments in an Exponential store with the ezpaypal extension - how the redirect and the payment notification work, what the extension checks before marking an order paid, the settings a business owner… AdministratorsWebsite creatorsBusinesses Exponential for businesses
Reorder or remove header menu items Change the order of the header menu or take an item out, in the administration (edit the lines) or with exp:ini rem and exp:ini clear, with the real diffs the console shows. EditorsAdministratorsDevelopersWebsite creators Two ways to build
request-shield in front of a public site For public bodies whose sites face constant scanning - what request-shield is (a separate MIT-licensed PHP firewall by the CJW Network, not part of Exponential's composer.json), how it complements the kernel's request… AdministratorsHosting companiesGovernments Public sector
Restrict the administration by network Step by step - limit the administration siteaccess of an Exponential site to your office network or VPN with Apache Require ip or nginx allow/deny, after giving it its own host name, and check from outside. AdministratorsHosting companiesGovernments Public sector
Returns and refunds Handling returns and refunds in an Exponential store - the return statuses, the steps from request to refund, who may refund, keeping money and statuses in line, and a returns log. Not legal advice on consumer rights. AdministratorsBusinessesCustomers Customer success
Separation of duties How to split the powers over a public website between people - authors, approvers, account administrators, system administrators and auditors - so no single account can publish unreviewed content, grant itself rights… AdministratorsProject managersGovernments Public sector
Set up a department subsite Task for administrators: add a site for a department to an existing installation, with its own folder, siteaccess, host and administration link. AdministratorsGovernments Public sector

Documentation license

This documentation is free documentation, licensed under the GNU Free Documentation License 1.3 or later.

Exponential Copyright © 1998-2026 Exponential Foundation and 7x