Recent changes
Wednesday November 04 2026
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Searching inside documents Updated Markdown page
How to make the text of PDF and Word documents findable on a public site built with Exponential: the binaryfile.ini text extraction handlers and the external tools they need, Solr as the alternative, scanned documents…
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Solr with ezfind Updated Markdown page
When a public body should move its site search to Solr with the ezfind extension, what Solr adds (relevance, facets, per-language cores, autocomplete, spell check), what it costs to run, and the steps to switch it on…
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Building a service catalog Updated Markdown page
Index of the guides for building a catalog of public services in Exponential - a service class, plain-language pages, life events and topics, finding services, contact points, links to online transactions, upkeep and…
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Contact points and offices Updated Markdown page
How to model contact points and offices as their own objects in Exponential, relate them from every service they handle, show opening hours and accessibility, and change them in one place.
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Finding services Updated Markdown page
How people find services on an Exponential site - task-based menus, an A to Z list made with a fetch, the built-in search or eZ Find, search statistics to find what people miss, and titles in the words people use.
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Keeping services current Updated Markdown page
How to keep service pages correct over time in Exponential - an owner per page, a required review date, a template list of overdue services, versions for what changed, and a monthly routine.
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Life events and topics Updated Markdown page
How to organize services by topic and by life event with eztags in Exponential - a tag tree, synonyms, closed vocabularies, tag pages and lists - so one service appears wherever people look for it.
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Linking to online transactions Updated Markdown page
How service pages built in Exponential hand people over to the systems where they apply, pay or book - clear links, what to say before the link, external services that change, link checks - and which transactions not to…
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Measuring and improving Updated Markdown page
What Exponential can tell you about how service pages are used - search statistics, view counts, a "was this useful" form, request logs - what needs an analytics service, and how to measure with respect for visitors'…
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Modeling services Updated Markdown page
How to create a Service content class in Exponential's class editor, with the attributes, datatypes, required flags and translation settings that make every service page consistent, and how to test it.
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The service page and plain language Updated Markdown page
A fixed order for every service page, the template that shows the Service class in that order and hides empty parts, and writing rules for plain, accessible service text that editors can follow.
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Government checklists Updated Markdown page
Actionable checklists for public bodies running Exponential - go-live, accessibility, security, privacy, records, languages, access reviews, tenders and contracts, incidents, backups, upgrades, editorial quality…
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Accessibility checklist Updated Markdown page
An accessibility checklist for a public body running Exponential - the administration, the public design, editors' content, testing and the accessibility statement - with what Exponential provides and what remains your…
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Annual review Updated Markdown page
The yearly review of an Exponential site in a public body - versions and platform, security, accessibility, privacy, records, content, operations, training, contracts and the exit plan - on one page with links to the…
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Backup readiness Updated Markdown page
A checklist that proves an Exponential site of a public body can be restored - database and files taken together, keys that cannot be recreated, storage and retention, restore tests, recovery objectives and who does…
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Before a tender Updated Markdown page
What a public body prepares before it publishes a tender for a website on Exponential or for services around it - needs, requirements, evidence, evaluation, budget, exit and training - so the tender asks for what can be…
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Before signing a contract Updated Markdown page
What a public body checks before it signs a contract for an Exponential site, its hosting or its support - scope, versions, ownership of code, service levels, security, privacy, accessibility, training, exit - so…
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Editorial quality checklist Updated Markdown page
A checklist an editor or approver in a public body runs before publishing on an Exponential site - accuracy, structure, accessibility, language, links, metadata, images and documents, translations and the review step…
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Election period publishing readiness Updated Markdown page
Common practice for public bodies that restrict or review publishing during an election period, and how Exponential's roles, sections, object states, approval workflows and the audit trail can support those rules - as…
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Emergency alert readiness Updated Markdown page
How a public body prepares its Exponential site to publish urgent information fast and keep it available under load - who publishes, a prepared alert content area, cache clearing, Velocity's response cache, load and…