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Wednesday November 04 2026
- Runbook: slow site (Updated, Markdown page)
Markdown documentation (help center) · Hosting · Changed 01:08 pm
What to do when an Exponential site is slow: measure first with exp:benchmark, separate cold from warm, check the caches, OPcache, workers or PHP-FPM children, the database and the request logs, then apply the levers in… - Runbook: Velocity will not start (Updated, Markdown page)
Markdown documentation (help center) · Hosting · Changed 01:08 pm
What to do when the Exponential Velocity engine does not come up or does not answer: read its status and console log, then the usual causes (port in use, missing package or PHP extension, engine archive, certificate… - Security for hosts: overview (Updated, Markdown page)
Markdown documentation (help center) · Hosting · Changed 01:08 pm
The security section of the hosting help: what Exponential protects by default, what a host must add on the server, and one page per topic, from hardening, TLS and the Content Security Policy to isolation between… - Audit trail (Updated, Markdown page)
Markdown documentation (help center) · Hosting · Changed 01:08 pm
The Exponential audit trail from a host's side: what is recorded per channel, the cronjob that rotates, verifies and archives, the hash chain and exp:audit verify for monitoring, alert recipients, forwarding to syslog… - Compliance and GDPR (Updated, Markdown page)
Markdown documentation (help center) · Hosting · Changed 01:08 pm
What Exponential provides that helps a host and its customers meet data protection and e-mail law (GDPR, ePrivacy, CAN-SPAM, CASL, CCPA): privacy defaults in logs and the audit trail, the mail consent and suppression… - Content Security Policy (Updated, Markdown page)
Markdown documentation (help center) · Hosting · Changed 01:08 pm
The Content Security Policy as a host meets it: the shipped report-only policy on administration siteaccesses, the csp/report collector and csp.log, how to move a customer's siteaccess to enforce, what usually breaks… - Demo mode for hosts (Updated, Markdown page)
Markdown documentation (help center) · Hosting · Changed 01:08 pm
How a host runs a public Exponential demo with the environment variable EXP_DEMO_MODE=1 - setting it for PHP-FPM, Apache, Exponential Velocity, cron and containers, installing the published demo password, checking it… - First sign-in and default passwords (Updated, Markdown page)
Markdown documentation (help center) · Hosting · Changed 01:08 pm
What administrator password each way of installing Exponential leaves behind, how a host hands the first sign-in to a customer without a known or shared password, what to remove after provisioning, how to find an old… - Hardening for hosts (Updated, Markdown page)
Markdown documentation (help center) · Hosting · Changed 01:08 pm
The hardening a host applies to every Exponential site, layer by layer: served files, secrets, debug output, the administration, passwords, sessions, headers and TLS, proxies, file ownership, Velocity, mail, the audit… - Multi-tenant isolation (Updated, Markdown page)
Markdown documentation (help center) · Hosting · Changed 01:08 pm
How far one customer's Exponential site is kept from another's on shared infrastructure: what Exponential isolates and what it leaves to the operating system, the boundary each setup gives (shared process, one pool or… - Per-customer users and pools (Updated, Markdown page)
Markdown documentation (help center) · Hosting · Changed 01:08 pm
The concrete setup that gives each customer's Exponential site its own operating-system user, its own PHP-FPM pool or Velocity instance, its own crontab and its own database user, with ownership and modes for code, var/… - request-shield and request rules (Updated, Markdown page)
Markdown documentation (help center) · Hosting · Changed 01:08 pm
The three request layers a host can use with Exponential: request-shield, a firewall that decides before the kernel starts; the kernel's request classifier, which only classifies into security.log; and the kernel's… - Restricting the administration (Updated, Markdown page)
Markdown documentation (help center) · Hosting · Changed 01:08 pm
How a host keeps the Exponential administration of each customer site out of reach of everyone else: its own host name, network limits in Apache, nginx or in front of Velocity, request-shield's browser check… - Security updates and disclosure (Updated, Markdown page)
Markdown documentation (help center) · Hosting · Changed 01:08 pm
Which Exponential versions receive security fixes, how fixes are published, how a host follows releases and rolls updates out to customer sites, how to check that files were not changed, what else needs updates, and how… - TLS and HTTPS (Updated, Markdown page)
Markdown documentation (help center) · Hosting · Changed 01:08 pm
How a host serves every Exponential site over HTTPS only: who terminates TLS, redirecting plain HTTP, HSTS in the kernel and in Velocity, secure session cookies, proxies and load balancers that terminate TLS… - Two-step sign-in (Updated, Markdown page)
Markdown documentation (help center) · Hosting · Changed 01:08 pm
Two-step sign-in for the Exponential sites a host runs: what the sevenx_authentication_2fa extension does, how to switch it on per site or siteaccess, how to require it for administrators, the encryption key for… - Web servers and engines (Updated, Markdown page)
Markdown documentation (help center) · Hosting · Changed 01:08 pm
Overview of the web server section for hosting companies: which servers and engines serve Exponential, how they compare, and a one-line guide to every page of the section. - Apache with PHP-FPM (Updated, Markdown page)
Markdown documentation (help center) · Hosting · Changed 01:08 pm
How a host serves Exponential with Apache httpd 2.4 and a PHP-FPM pool per site: the shipped rewrite rules, the virtual host, HTTPS, the right FPM master to reload, Plesk, and the checks before go-live. - Caddy (Updated, Markdown page)
Markdown documentation (help center) · Hosting · Changed 01:08 pm
What the Exponential sources say about Caddy, the two ways to use it (FrankenPHP, which is Caddy with PHP built in, or Caddy with PHP-FPM), the routing any Caddy setup must reproduce, and the traps to avoid. - Choosing a web server (Updated, Markdown page)
Markdown documentation (help center) · Hosting · Changed 01:08 pm
A decision guide for hosts: which web server or engine to offer for which plan, with the facts that decide it (PHP version, long-running processes, isolation, HTTPS, caching) and a decision record to copy.
