- Database unreachable Runbook for "We'll be right back" pages caused by a database Exponential cannot reach - check the server, the credentials, connections and disk per engine, switch to a standby if you run one, and recover with caches…
- Data export formats for leaving or changing supplier Every way to get data out of an Exponential site and the format each one writes - the xrowextract site archive, CSV/XML/JSON per class, packages (.ezpkg), database dumps, storage files, layouts, form submissions…
- Designing a dataset class For site builders in a public body who need dataset pages: a content class "Dataset" with a "Distribution" child class, built in Setup > Classes from the datatypes Exponential ships, with identifiers that map to DCAT…
- Donor and volunteer data protection Protecting the personal data of donors, volunteers, beneficiaries and subscribers on a non-profit's Exponential site - where it lives (form submissions, user accounts, orders, newsletter subscriptions, logs, exports…
- Double opt-in and consent How subscriptions become valid in cjw_newsletter (double opt-in and statuses), what the subscribe form must say, how consent is recorded by the kernel's e-mail preferences, importing existing lists only with consent…
- Downloading a package by hand How to fetch an .ezpkg from the package server yourself, look inside it with tar, check that it is complete and what you expect, and import it with ezpm, the administration's upload page or the setup wizard.
- Error digest and log health The two summary pages of the log viewer - the error digest that groups and counts the last day's distinct errors per log, and log health with disk use, growth, write permissions and rotation settings - and how to use…
- FAQ: privacy and data protection Answers to the privacy questions public bodies ask about Exponential - GDPR, cookies, consent, data sent to third parties, access and erasure requests, logs and retention, AI features - backed by the privacy standards…
- File and settings backups For operations teams in public bodies that back up the file half of an Exponential site. Which directories hold uploads, settings and the audit trail, how to include per-site storage and the cluster mount, owners and…
- Giving a contractor access Step by step for administrators: create a personal account for a contractor's employee in the right external user group, with no self-registration, a recorded end date, two-step sign-in if required, and a first-sign-in…
- Government cloud and hosting models Which hosting models Exponential is documented for (shared, VPS, dedicated, containers, Kubernetes, platform as a service, managed) with the project's own support tiers, and the questions a public body asks before…
- Health checks and monitoring What a business should monitor on an Exponential site, from outside and from inside, which shipped commands and pages give a clear healthy or unhealthy answer, and how to route alerts to a person.
- Intranet search How staff find pages and documents on an Exponential intranet - the built-in search engine, what it respects, when Solr through ezfind is worth running, searching inside files, tags, and using search statistics to find…
- Keeping the help up to date: reviews, e-books and DITA The list of help topics overdue for review, the e-books that are rebuilt when a topic is released, and the DITA export of the help.
- Migration recipes Twenty-five task pages for migrations in Exponential 6.0.15, each with what you will have at the end, the steps and their output, the complete PHP migration, how to check it, how to take it back and the next step - from…
- Monthly operations checklist What a host checks once a month for every Exponential site it operates: updates, backups and a restore sample, disk and logs, security log, cron runs, caches, certificates, accounts and a short report to the customer.
- nginx with PHP-FPM How a host serves Exponential with nginx and PHP-FPM: the server block derived from .htaccess_root rule for rule, why its order matters, HTTPS, uploads, and the checks that prove nothing leaks.
- Non-profit annual checklist The yearly review of a non-profit's Exponential site for the director or board - budget and grants, host and partner, release line and PHP, restore test and audit verification, access review, data protection and…
- Object states in permissions How object states (for example Draft, In review, Approved, or Legal cleared) let a public body tie staff and visitor access to the stage a piece of content has reached, with the limitations StateGroup and NewState and…
- Opt-in and consent How Exponential and cjw_newsletter handle consent for newsletters - double opt-in, the central e-mail preferences, one-click unsubscribe, the consent log, imports with a consent source, statistics and SMS only with…
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