- When something goes wrong What to do when something goes wrong: understand the error page, tell your administrator, and file a bug in the right issue tracker with what is needed to fix it.
- Getting support: free help and paid help Every way to get help with Exponential, following the support page of exponential.earth - first the documentation, eZpedia and the articles on Share Exponential, then the forums and the Telegram, Discord and Slack…
- Free documentation: use it to help yourself and others This help is free documentation under the GNU Free Documentation License 1.3 or later. What that lets you do (read, copy, share, translate, adapt, improve) and the few conditions that keep it free for everyone.
- Getting Support This guide is about getting a problem solved, from the first look in your own installation to hiring the people who maintain Exponential. Many problems that show up in Exponential are not Exponential problems at all…
- Finding an error by its reference This guide shows how to go from what a visitor reports ("the page said Something went wrong, reference ERR-0123456789") to the log lines of that request, what else the request logged, and who did what at that moment. It…
- "This form has expired": form token refusals This page is for site owners who see "form expired" pages or warnings, and for developers who handle them. Exponential protects every form against cross-site request forgery with a form token (the ezformtoken extension…
- Request logs: 404.log and security.log Exponential writes a request for a page that does not exist, and a request that looks like an attack, to logs of their own instead of error.log. error.log keeps the real faults, the not-found answers go to…
- The log viewer Read this page if you want to read the log files of an installation from the administration, follow one as it is written, find the lines of a failed request or the error behind a reference an error page showed, or if…
- Copyright and copyleft: who owns Exponential and what the GPL lets you do Exponential's one copyright notice, "Exponential Copyright © 1998-2026 Exponential Foundation and 7x", and its file header form; the historical shift of 2026-10-29 from 7x alone to the Exponential Foundation and 7x…
Documentation license
This documentation is free documentation, licensed under the GNU Free Documentation License 1.3 or later.
Exponential Copyright © 1998-2026 Exponential Foundation and 7x