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Wednesday November 04 2026
- Prices and currencies (Updated, Markdown page)
Markdown documentation (help center) · Customer success · Changed 01:08 pm
Changing prices, currencies and exchange rates in a running Exponential store - who may do it, how to plan a price change, keeping automatic prices and rates up to date, and the checks after every change. - Products and catalog (Updated, Markdown page)
Markdown documentation (help center) · Customer success · Changed 01:08 pm
Keeping the product catalog of an Exponential store in good shape after launch - who maintains what, the regular catalog checks, sold-out and seasonal products, and what to ask your partner when the product class needs… - Returns and refunds (Updated, Markdown page)
Markdown documentation (help center) · Customer success · Changed 01:08 pm
Handling returns and refunds in an Exponential store - the return statuses, the steps from request to refund, who may refund, keeping money and statuses in line, and a returns log. Not legal advice on consumer rights. - Shipping and handling (Updated, Markdown page)
Markdown documentation (help center) · Customer success · Changed 01:08 pm
The shipping routine of a running Exponential store - packing and shipping through the order statuses, tracking numbers, pickup orders, changing the flat shipping cost, and when to ask your partner for shipping rules. - Store FAQ for owners (Updated, Markdown page)
Markdown documentation (help center) · Customer success · Changed 01:08 pm
Short answers to the questions owners of a running Exponential store ask most - orders, payments, prices, VAT, shipping, customers, data and reports - each with a link to the page that has the routine and the source. - Store monthly checklist (Updated, Markdown page)
Markdown documentation (help center) · Customer success · Changed 01:08 pm
The month-end checklist for the owner of an Exponential store - figures for the bookkeeper, payments and refunds reconciled, shipping costs, customer data, security and updates with the host, and the plan for next month. - Store reports (Updated, Markdown page)
Markdown documentation (help center) · Customer success · Changed 01:08 pm
Turning the Store dashboard and the product statistics of an Exponential store into a reporting routine - what to read daily, weekly and monthly, a one-page monthly report for the owner, and what the reports cannot tell… - Store weekly checklist (Updated, Markdown page)
Markdown documentation (help center) · Customer success · Changed 01:08 pm
A thirty-minute weekly checklist for the store manager and owner of an Exponential store - the dashboard review, orders to archive, catalog upkeep, payments, mail, customer questions and the notes for the week ahead. - VAT checklist (Updated, Markdown page)
Markdown documentation (help center) · Customer success · Changed 01:08 pm
A checklist to review the VAT setup of an Exponential store once a quarter, before a rate change and at the end of the year - VAT types, rules, product categories, test orders and the records your adviser needs… - VAT types and rules (Updated, Markdown page)
Markdown documentation (help center) · Customer success · Changed 01:08 pm
Looking after VAT in a running Exponential store - who owns the VAT setup, what to do when a rate changes, adding a rule for a new country or product group, removing a VAT type safely, and testing. Not tax advice. - Wishlists and baskets (Updated, Markdown page)
Markdown documentation (help center) · Customer success · Changed 01:08 pm
What a store owner should know about baskets and wishlists in Exponential - abandoned baskets on the dashboard, basket cleanup by cron job, what happens to a basket on checkout and sign-out, the wishlist for signed-in… - Customers FAQ (Updated, Markdown page)
Markdown documentation (help center) · Customer success · Changed 01:08 pm
Answers to the questions site owners on Exponential ask most: costs and licenses, upgrades, backups, who to call, reporting bugs and security problems, the store, languages, assistants and moving to another provider. - Customers glossary (Updated, Markdown page)
Markdown documentation (help center) · Customer success · Changed 01:08 pm
The words a site owner meets when running a site on Exponential, explained in plain language: from administration, approval and audit trail to version, VAT type and workflow. - Quick reference for site owners (Updated, Markdown page)
Markdown documentation (help center) · Customer success · Changed 01:08 pm
Where the things a site owner looks at live in the administration of Exponential, with the menu path and the address: dashboard, content, store, users, workflows, logs, audit, maintenance, upgrade check and the help. - Customers reading path (Updated, Markdown page)
Markdown documentation (help center) · Customer success · Changed 01:08 pm
The reading path every customer shares, whatever the kind of site: the pages to read in the first week, month and quarter of owning a site on Exponential, with who should read each one. - Customers: start here (Updated, Markdown page)
Markdown documentation (help center) · Customer success · Changed 01:08 pm
The landing page for organizations and people who run their own site on Exponential, and their teams: a start page for every kind of site, the day-to-day routines, the store, keeping the site healthy with your provider… - Running your site day to day (Updated, Markdown page)
Markdown documentation (help center) · Customer success · Changed 01:08 pm
The landing page for site owners and their teams about the everyday work on an Exponential site - people and accounts, planning and publishing, media, findability, accessibility, measuring and the weekly routine - with… - Accessibility checklist for editors (Updated, Markdown page)
Markdown documentation (help center) · Customer success · Changed 01:08 pm
A printable checklist editors run before publishing on an Exponential site - images and alternative texts, headings, link texts, lists and tables, language, documents, video and plain language - with examples of good… - Accessibility upkeep (Updated, Markdown page)
Markdown documentation (help center) · Customer success · Changed 01:08 pm
How a site owner keeps an Exponential site usable for people with disabilities after launch - the split between template work and content work, the shipped features that help, a quarterly spot check, handling visitors'… - Accounts, passwords and two-step sign-in (Updated, Markdown page)
Markdown documentation (help center) · Customer success · Changed 01:08 pm
The owner's rules for the team's accounts on an Exponential site - personal accounts, the shipped password rules, two-step sign-in as an option or a requirement, lost phones and locked accounts - and what to ask the…
