STORE WEEKLY CHECKLIST - week of __________     Done by: __________

DASHBOARD (Store, shop/dashboard)
[ ] Orders and revenue for 7 days compared with the week before: up / flat / down
[ ] Open orders, and orders waiting too long: ______
[ ] Abandoned baskets: higher than usual? Any change last week that explains it?
[ ] Best sellers: are they on the home page, in menus and in the newsletter?
[ ] "Next steps": anything new? Passed to: __________
[ ] Payment failed orders this week: ______  (several in a row: tell the partner)

ORDERS
[ ] No order older than your handling time in a "new" status
[ ] Completed orders older than the returns period archived (shop/archiveorder)
[ ] Return requests and returned goods handled (see Returns and refunds)
[ ] Test orders of the week canceled or removed

CATALOG
[ ] Products without a price: none (dashboard)
[ ] Sold-out products hidden or marked; returned stock shown again
[ ] New products since last week checked for price, VAT type and images

PAYMENTS AND MAIL
[ ] Payments in the provider's account match paid orders
[ ] Refunds made this week are on the orders (Refunded / Partially refunded)
[ ] The shop's copies of order mails arrived every day

CUSTOMERS
[ ] Customer questions of the week answered; repeated questions noted for the FAQ
[ ] New customer accounts and registrations look genuine

THE WEEK AHEAD
[ ] Promotions starting or ending this week, with a named person each
[ ] Who covers if the usual person is away
[ ] Notes for the owner: ____________________________________________