Customers glossary #

The words you will hear from your team, your partner and your host, in plain language. Each entry links to a page that explains more. The full glossary of the documentation is in doc/eng-us/glossary.md.

A to C #

Administration: the part of the site where your team works, usually at /admin after your site's address. See A tour of the administration.

Approval: a step that holds a new version until someone with the right to approve accepts it. It is a workflow event called Approve (Workflows, Approvals and review).

Audit trail: the tamper-evident record of who did what in the administration, with its own Audit tab (Audit trail).

Backup: a copy of the database and the stored files from which the site can be restored. Only a restore proves a backup (Backups).

Cache: stored results that make pages fast. After some changes the cache is cleared so visitors see the new version; your administrator does this (Speed and caching).

Content class: the kind of a content item (Article, Product, Folder ...) and the fields it has. Your site's classes were chosen when it was built (Content classes for websites).

Content item (also object): one piece of content, such as an article or a product, with its versions and translations.

Content tree: the hierarchy in which items are placed; one item can have places in several branches.

D to M #

Draft: a version being written that the public does not see (Publishing and versions).

Exponential Intelligence: the writing assistant built into the administration; it writes drafts only and sends nothing until a provider key is added (README.md) (Exponential Intelligence for owners).

Exponential Layouts: the visual page builder with layouts, zones and blocks (The Layouts editor).

Exponential Velocity: an application server of Exponential's own, next to Apache, Nginx and the others (README.md, "How Exponential is served").

Extension: a package that adds features, designs or settings to the installation. Most of the code written for your site lives in extensions (What you own).

Hosting company (host): the provider that runs the server, the database and usually the backups.

Implementation partner (partner): the company that built or maintains your site's code and design.

Maintenance mode: a state in which visitors see a maintenance page while work is done; the administration can stay reachable (Setup > Maintenance, Maintenance mode).

N to S #

Node (also location): one place of a content item in the tree, with its own number.

Object state: a label on a content item (such as Draft, Review, Released) that roles can use to decide who may do what (Object states).

Order status: the stage of an order in the store, from received to delivered (Order statuses).

Payment gateway: the connection between the store and a payment provider (Payment gateways).

Policy: one permission inside a role, such as "may edit content in this section" (Roles and policies).

Release: a published version of Exponential, such as 6.0.14. A published release never changes (SECURITY.md).

REST API: the interface through which apps and other systems read and write content (REST API for owners).

Role: a set of policies given to users or user groups (Roles for your team).

Section: a label on a part of the content tree that roles use to separate what people may see or edit (Sections).

Siteaccess: one way into the installation (a public site, a language, the administration), matched by address or host. Several sites of one installation are several siteaccesses.

SLA (service level agreement): the part of a contract that says what a provider promises and how fast (Contracts and SLAs).

T to Z #

Translation: a content item in another language; each item can have several (Languages).

Upgrade: moving the installation to a newer release of Exponential (How updates work).

Upgrade check: Setup > Upgrade check, which compares the installed files and the database with what the release expects (Upgrade check).

URL alias: the readable address of a page, such as /news/our-new-shop (URLs and aliases).

VAT type and VAT rule: the tax rates and the rules that pick one for a product and a country in the store (VAT types and rules).

Version: one saved state of a content item. Publishing creates a new version and keeps the earlier ones.

Workflow: a list of steps (events) that runs when something happens, such as before publishing (Workflows).

Related pages #

• Customers FAQ
• Hosting glossary
• Businesses glossary
• Free documentation: this page is free to copy, translate and improve under the GNU FDL 1.3.