Checklists for hosts: overview
This section collects the checklists a hosting team uses again and again. Each item links to the page that explains it. Print them (every help page can be printed or downloaded as a PDF), copy them into your ticket templates, or adapt them: the help is free documentation.
Pages in this section
| Checklist | Use it when |
|---|---|
| New server | you build a machine that will host Exponential sites |
| New customer site go-live | a customer site is about to go public on your platform |
| Monthly operations | once a month for every site you operate |
| Security review | before go-live, after an incident, and once a quarter |
| Customer offboarding | a customer leaves, or moves the site elsewhere |
How to use them
- Keep a copy per server or per site, with the date and the name of who checked each item.
- An item that does not apply is marked "n/a" with a reason, not left empty.
- When an item fails, open a ticket; do not go live with an open item from the security sections.
Tip
The runbooks are the companion of these checklists: a checklist prevents, a runbook repairs.
Related pages
- Hosting companies: start here
- Runbooks for hosts: overview
- Free documentation: this page is free to copy, translate and improve under the GNU FDL 1.3.
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