Recent changes
Wednesday November 04 2026
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What you can build with Exponential Updated Markdown page
The kinds of websites Exponential is built for, the parts that ship with it for each kind, and the questions that tell you whether a site idea fits before you start.
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Your first site, step by step Updated Markdown page
From an empty directory to a running site you can edit, in ten steps - get the code, install, serve it with Velocity, sign in, add content, change a template and check the result.
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Running your store Updated Markdown page
The store owner's section - routines, checklists and decisions for running the shop that is built into Exponential, after launch, with links to the reference pages for every screen and setting.
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Adding a product Updated Markdown page
The checklist a store team uses for every new product in an Exponential store - what to prepare, the fields to fill, the price and VAT, options, a test in the basket, and who approves it before it goes live.
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Card payments and PCI Updated Markdown page
The store owner's card security routine for an Exponential store - knowing where card numbers are typed, the yearly questions for your payment provider, what to check after changes, and the special care an on-site card…
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Customer accounts Updated Markdown page
Looking after the customers of an Exponential store - guest and account checkout as configured, the customer list, account questions from customers, tidying old accounts, and who on the team may see customer data.
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Daily store routine Updated Markdown page
A fifteen-minute morning routine for the person who runs an Exponential store - the dashboard, the orders waiting, failed payments, the order mailbox and the handover at the end of the day.
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Discounts Updated Markdown page
Running discounts in an Exponential store - group discounts for members, resellers and staff, running a sale by hand, testing a discount, and keeping a record - with what the shop cannot do, such as coupon codes.
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GDPR request log template Updated Markdown page
A template log for requests from people about their personal data in an Exponential store - one line per request, with dates, the kind of request, the data found, what was done and the proof - plus how to keep the log…
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GDPR requests Updated Markdown page
How a store team handles requests from people about their personal data - see, correct, export, erase, stop marketing - with the tools Exponential offers for each, who does what, and a routine that keeps proof. Not…
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Invoices and receipts Updated Markdown page
What an Exponential store gives customers as a record of their order - the permanent receipt with print and download - why it is not an invoice system, and how a store owner handles invoices and receipt requests. Not…
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Order confirmation mail Updated Markdown page
Keeping the order confirmation mail of an Exponential store working and useful - who receives it, the settings behind it, a monthly delivery check, what to put in it and what not, and what to ask your host when mails go…
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Order statuses Updated Markdown page
Choosing and writing down your store's status path in Exponential - the seventeen shipped statuses in plain words, which ones your team uses, a status path worksheet, custom statuses, and reviewing the path once a year.
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Orders day to day Updated Markdown page
Handling orders in a running Exponential store - the path of one order, the screens the team uses, who may change what, customer questions, archiving, and the mistakes that cause most support calls.
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Payment gateways Updated Markdown page
Living with the payment step of an Exponential store - checks to do every day and month, what to watch when the provider changes something, signs that payments are not reaching orders, and what to ask your partner and…
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PayPal Updated Markdown page
Running PayPal payments in an Exponential store with the ezpaypal extension - the daily and monthly checks, keeping PayPal's status in line with your order statuses, what to watch on launch and after changes, and what…
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Peak season preparation Updated Markdown page
A store owner's plan for a sale, a holiday season or a big newsletter send on Exponential - six weeks out, two weeks out, the week before, the day itself and the review afterwards - with who does what and what to ask…
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Prices and currencies Updated Markdown page
Changing prices, currencies and exchange rates in a running Exponential store - who may do it, how to plan a price change, keeping automatic prices and rates up to date, and the checks after every change.
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Products and catalog Updated Markdown page
Keeping the product catalog of an Exponential store in good shape after launch - who maintains what, the regular catalog checks, sold-out and seasonal products, and what to ask your partner when the product class needs…
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Returns and refunds Updated Markdown page
Handling returns and refunds in an Exponential store - the return statuses, the steps from request to refund, who may refund, keeping money and statuses in line, and a returns log. Not legal advice on consumer rights.