Recent changes
Wednesday November 04 2026
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Partners and hosts Updated Markdown page
The landing page for site owners who work with a host, an implementation partner or 7x - who does what, how to choose them, what to put in contracts and SLAs (with templates, not legal advice), handovers, escalation and…
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Change requests Updated Markdown page
How the owner of an Exponential site asks a partner or host for a change - what to write, how it is estimated and approved, testing on a copy, the dry run, when it goes live, and how it is recorded - with a request form…
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Choosing a host Updated Markdown page
How the owner of a running Exponential site chooses a new host - what the site needs, the questions that decide the hosting model, what to check beyond the technology, how to compare offers and how the move works.
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Choosing a partner Updated Markdown page
How a site owner who already runs an Exponential site chooses a new or additional partner - what to look for, where to look, the evidence to request, warning signs, and how to keep the freedom to change again.
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Contracts and SLAs Updated Markdown page
The owner's guide to contracts and service level agreements with a host or partner for an Exponential site - what to cover, which promises depend on whom, how each is measured, the open source points, and how the…
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Escalation contacts template Updated Markdown page
A template for the contact list an owner's team of an Exponential site needs on a bad day - internal roles, the host, the partner, the project's channels - with severity, hours and the next step when nobody answers…
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Handover checklist Updated Markdown page
What the owner of an Exponential site must receive when a partner or host hands the site over - at the end of a build, at the end of a contract, or to a new provider - access, code, data, settings, records and…
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Maintenance agreement template Updated Markdown page
A template for the agreement that keeps an Exponential site current - release updates, security fixes, PHP upgrades, extension upkeep, checks after each update, reports and the yearly review - with fields to fill in…
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Reviewing your provider each year Updated Markdown page
A yearly review of the host and partner of an Exponential site - the evidence to collect, the questions to ask, a simple score, what to do with the result, and a record to keep.
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SLA template Updated Markdown page
A template for a service level agreement between a site owner and the host or partner of an Exponential site - availability, maintenance windows, support, backups, recovery, security updates, exclusions and reporting…
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Support agreement template Updated Markdown page
A template for the support terms between a site owner and the host or partner of an Exponential site - channels, hours, severity levels, first responses, what is included and excluded, what the customer must provide…
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Taking over a site Updated Markdown page
What a new owner or site manager does in the first weeks after inheriting an Exponential site - find out what it runs, secure access, confirm backups, read the history, map the people, and decide what to fix first.
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When to call whom Updated Markdown page
A lookup table for the owner's team of an Exponential site - which kind of problem goes to the site administrator, the host, the partner, the public issue trackers, the private security address, the community or paid…
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Who does what Updated Markdown page
A responsibility table for an Exponential site shared between the owner's team, the host, the partner and the project - updates, backups, security, content, custom code, monitoring and incidents - to agree once and put…
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Working with 7x and the project Updated Markdown page
What a site owner can expect from the people behind Exponential - 7x, the company that leads the project, and the Exponential Foundation - free community help, issue trackers, private security reports, paid services…
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Customer types: a start page for every kind of site Updated Markdown page
Nine kinds of sites that customers run on Exponential, each with a start page and a reading path: newsrooms, magazines, blogs, documentation sites, online stores, membership sites, intranets, multilingual sites and…
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Blog reading path Updated Markdown page
The pages a blog owner reads in the first week, month and quarter on Exponential, in order: posting, scheduling, feeds, tags, comments and upkeep.
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Blogs: start here Updated Markdown page
For blogs and company blogs on Exponential: regular posting, tags, feeds, comments and the small routines that keep a blog alive and tidy, for one author or a whole team.
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Documentation site reading path Updated Markdown page
The pages a documentation team reads in its first week, month and quarter on Exponential, in order: editing, structure, review and release, search, translations, exports and upkeep.
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Documentation sites: start here Updated Markdown page
For product documentation, knowledge bases and manuals on Exponential: structure, review and release states, search, translations, PDF and e-book exports, and the routines that keep documentation correct.