Recent changes
Wednesday November 04 2026
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GitHub issues Updated Markdown page
How a site owner follows and files issues in Exponential's public GitHub trackers - which tracker is for what, how to search, what a good issue holds, what never to post, what to expect, and how a fix reaches your site.
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How updates work Updated Markdown page
What an update of an Exponential site is, the parts it touches (code, extensions, database, caches), how releases and security fixes reach you, and what the owner decides.
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Incident notes template Updated Markdown page
A template for the owner's notes during and after an incident on an Exponential site - a timeline, what visitors saw, who was called, decisions, communication, cause and actions - plus the review questions and how the…
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Logs for owners Updated Markdown page
What the logs and the audit trail of an Exponential site can tell an owner, how an error reference connects a visitor's report to the exact log lines, how personal data in logs is protected, and what to ask your…
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Maintenance mode and planned work Updated Markdown page
How an owner plans work that takes an Exponential site offline - what visitors and search engines see, what to write in the message, who still gets in, what to announce and what to check before and after.
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Monitoring Updated Markdown page
What an owner should expect from the monitoring of an Exponential site - checks from outside and on the server, the pages a person reads each week, and who receives an alert - with the questions to ask your host.
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Private security reports Updated Markdown page
What a site owner does when someone on the team, a customer or a researcher finds a possible security problem in Exponential - report it privately to [email protected], what to include and leave out, what happens…
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Release line and support Updated Markdown page
Which Exponential versions are maintained, how to find the version your site runs, how security fixes reach you, which PHP versions matter, and what to put on your calendar as an owner.
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Reporting problems Updated Markdown page
How a site owner's team reports a problem with an Exponential site so it gets fixed - one contact, the facts to collect, where each kind of problem goes (your administrator, host, partner, the public trackers or the…
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Restore test Updated Markdown page
Why an owner should ask for a regular restore test of the site's backups, what a good test checks, how to keep the restored copy from mailing real people, and the record to keep.
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Security basics Updated Markdown page
The owner's view of security on an Exponential site - what the software already does by default, the few things only your organization can decide, who should do what, and where the detailed guides are.
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Security checklist for owners Updated Markdown page
A quarterly security checklist for the owner of an Exponential site, written as questions to ask and evidence to receive, with the page behind each item.
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Speed and caching Updated Markdown page
What an owner needs to know about the caches of an Exponential site - why a change sometimes does not show at once, what to report when the site is slow, what is on by default, and what to ask your host before a busy…
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The help report page Updated Markdown page
The Report an error page of the help in the Exponential administration - who can open it, what it prepares (the right tracker, a drafted issue, safe diagnostics, the private path for security problems), and how a site…
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Upgrade day checklist Updated Markdown page
A checklist for the site owner and the editorial team for the days before, the day of and the day after an upgrade of an Exponential site - announcements, the backup question, the pages to test, and what to write down.
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Upgrades with your provider Updated Markdown page
How a site owner works with a host or partner who carries out the upgrades - what to agree, what to ask before and after each upgrade, what evidence to expect, and the decisions that stay with you.
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What to ask your host Updated Markdown page
The questions a site owner should put to the company that hosts an Exponential site - versions, updates, backups, restores, monitoring, security, support and exit - with what a good answer contains, for a yearly review…
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What to ask your partner Updated Markdown page
The questions a site owner should put to the implementation partner or developer who built or maintains an Exponential site - the code they made, updates, documentation, support, ownership and handover - with what a…
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When the site is down Updated Markdown page
What the owner does in the first minutes when an Exponential site does not answer or shows an error page - check what visitors see, call the right person, decide, tell customers, and write it down - with what each error…
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The owner's year at a glance Updated Markdown page
One page that puts the site owner's recurring work on a calendar: what happens every day, week, month and quarter, and what to plan once a year, with the page that explains each item and who usually does it.