Recent changes
Wednesday November 04 2026
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Shipping and handling Updated Markdown page
The shipping routine of a running Exponential store - packing and shipping through the order statuses, tracking numbers, pickup orders, changing the flat shipping cost, and when to ask your partner for shipping rules.
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Store FAQ for owners Updated Markdown page
Short answers to the questions owners of a running Exponential store ask most - orders, payments, prices, VAT, shipping, customers, data and reports - each with a link to the page that has the routine and the source.
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Store monthly checklist Updated Markdown page
The month-end checklist for the owner of an Exponential store - figures for the bookkeeper, payments and refunds reconciled, shipping costs, customer data, security and updates with the host, and the plan for next month.
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Store reports Updated Markdown page
Turning the Store dashboard and the product statistics of an Exponential store into a reporting routine - what to read daily, weekly and monthly, a one-page monthly report for the owner, and what the reports cannot tell…
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Store weekly checklist Updated Markdown page
A thirty-minute weekly checklist for the store manager and owner of an Exponential store - the dashboard review, orders to archive, catalog upkeep, payments, mail, customer questions and the notes for the week ahead.
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VAT checklist Updated Markdown page
A checklist to review the VAT setup of an Exponential store once a quarter, before a rate change and at the end of the year - VAT types, rules, product categories, test orders and the records your adviser needs…
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VAT types and rules Updated Markdown page
Looking after VAT in a running Exponential store - who owns the VAT setup, what to do when a rate changes, adding a rule for a new country or product group, removing a VAT type safely, and testing. Not tax advice.
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Wishlists and baskets Updated Markdown page
What a store owner should know about baskets and wishlists in Exponential - abandoned baskets on the dashboard, basket cleanup by cron job, what happens to a basket on checkout and sign-out, the wishlist for signed-in…
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Customers FAQ Updated Markdown page
Answers to the questions site owners on Exponential ask most: costs and licenses, upgrades, backups, who to call, reporting bugs and security problems, the store, languages, assistants and moving to another provider.
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Customers glossary Updated Markdown page
The words a site owner meets when running a site on Exponential, explained in plain language: from administration, approval and audit trail to version, VAT type and workflow.
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Quick reference for site owners Updated Markdown page
Where the things a site owner looks at live in the administration of Exponential, with the menu path and the address: dashboard, content, store, users, workflows, logs, audit, maintenance, upgrade check and the help.
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Customers reading path Updated Markdown page
The reading path every customer shares, whatever the kind of site: the pages to read in the first week, month and quarter of owning a site on Exponential, with who should read each one.
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Customers: start here Updated Markdown page
The landing page for organizations and people who run their own site on Exponential, and their teams: a start page for every kind of site, the day-to-day routines, the store, keeping the site healthy with your provider…
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Running your site day to day Updated Markdown page
The landing page for site owners and their teams about the everyday work on an Exponential site - people and accounts, planning and publishing, media, findability, accessibility, measuring and the weekly routine - with…
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Accessibility checklist for editors Updated Markdown page
A printable checklist editors run before publishing on an Exponential site - images and alternative texts, headings, link texts, lists and tables, language, documents, video and plain language - with examples of good…
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Accessibility upkeep Updated Markdown page
How a site owner keeps an Exponential site usable for people with disabilities after launch - the split between template work and content work, the shipped features that help, a quarterly spot check, handling visitors'…
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Accounts, passwords and two-step sign-in Updated Markdown page
The owner's rules for the team's accounts on an Exponential site - personal accounts, the shipped password rules, two-step sign-in as an option or a requirement, lost phones and locked accounts - and what to ask the…
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Analytics and what to measure Updated Markdown page
What a site owner can measure on an Exponential site - what the software records itself (search statistics, view counts, the audit trail, store figures), what needs an analytics service, consent, and a short list of…
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Approvals and review Updated Markdown page
The owner's view of review before publishing on an Exponential site - when an approval workflow is worth it, the choices in the Approve event (sections, languages, new or changed content, approvers, excluded groups)…
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Archiving and the trash Updated Markdown page
The owner's choices for content that is no longer current on an Exponential site - keep, hide, move to an archive area, remove to the trash or delete for good - what each does for visitors and addresses, who may…