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Reading path for non-technical people

Every page of the non-technical people section in a sensible order, in three tracks - for people who edit, for people who own or pay for a site, and for people who do not have a site yet - with the time each step takes.

  • Topic type: Concept
  • For: Visitors Editors Customers Non-technical people
  • doc.help.non-technical-people.non-technical-people-reading-path
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On this page

Start with the shared part, then follow your track. You do not have to read everything: stop when you know enough for your job.

Contents

  1. Everybody: the words
  2. Track A: you edit the site
  3. Track B: you own or pay for the site
  4. Track C: you do not have a site yet
  5. Whenever you are stuck

Everybody: the words

About 45 minutes.

  1. Non-technical people: start here
  2. Glossary for non-technical people
  3. What Exponential is, in plain words
  4. Content items and the tree
  5. Drafts, versions and publishing explained
  6. The site and the administration

Track A: you edit the site

About two hours, spread over a week.

  1. Signing in for the first time and the First day checklist
  2. Finding your way around
  3. Changing a page
  4. Undoing a mistake
  5. Adding a news item
  6. Adding a picture and Adding a document for download
  7. Adding a link
  8. Finding something
  9. Hiding and removing
  10. Your password and two-step sign-in
  11. Before you publish checklist and Accessibility checklist in plain words
  12. When your site has them: Making a page with Layouts, Translating a page, Using the writing assistant
  13. Roles and permissions explained and Caches explained

Then continue with the User manual when a new question comes up.

Track B: you own or pay for the site

About ninety minutes.

  1. What you never have to do
  2. Hosting, domains and HTTPS explained
  3. Extensions explained
  4. Roles and permissions explained
  5. What a host does for you
  6. Domain name and e-mail
  7. Who to call: fill it in
  8. Monthly checklist for site owners
  9. Handover checklist when someone leaves

Then continue with the Customers section for owners.

Track C: you do not have a site yet

About an hour, then conversations with providers.

  1. What Exponential is, in plain words
  2. Three ways to get a site
  3. Questions about cost
  4. What to ask before you sign
  5. Domain name and e-mail
  6. Then the section for your kind of site: Individuals, Local businesses or Non-profits.

Moving an existing site? Read Moving to a new host.

Whenever you are stuck

Something looks wrong, Reading an error message, How to ask for help, and the FAQ.

Become an Exponential Partner. Partners share their information, provide funding, contribute back and develop the products with us, and that is how Exponential grows. A partner website and dashboard are planned for mid-2027: please become a partner today to speed up our growth rate and land new features faster. Start with Partners: start here and How to apply.

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