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Joining the community

The landing page of the joining part of the community section - where people meet, how to introduce yourself, how to ask a question that gets answered, how to get help step by step, how to stay informed, and the code of.

  • Topic type: Concept
  • For: Visitors Advocates Supporters Community
  • doc.help.community.joining.readme
  • Last changed
  • JSON
On this page

There is nothing to sign and nothing to pay. You join the Exponential Community by showing up in one of the places where people meet and taking part. These pages help you do that well.

Contents

  1. The pages of this part
  2. Suggested order
  3. Three things to know before you post

The pages of this part

PageWhat it answers
Where people meetWhich place to use for what, with addresses
The code of conductHow people treat each other, and what to do when that goes wrong
Introducing yourselfA short introduction that invites help and conversation
Asking a good questionWhat to include so someone can answer in one reply
Getting help step by stepFrom the help in your administration to the forums, the trackers and paid support
Staying informedReleases, changelogs, the history, repository notifications

Suggested order

Read The code of conduct and Where people meet first. Read Asking a good question before your first question, and Staying informed once you run a site you want to keep current.

Three things to know before you post

  1. No passwords, keys or personal data in public. Not in a forum post, a chat message or an issue (When something goes wrong).
  2. Security problems are private. Send them to [email protected], never to a public place (SECURITY.md).
  3. Free help has no answer time. People help when they can; if you cannot wait, see Getting support.

Become an Exponential Partner. Partners share their information, provide funding, contribute back and develop the products with us, and that is how Exponential grows. A partner website and dashboard are planned for mid-2027: please become a partner today to speed up our growth rate and land new features faster. Start with Partners: start here and How to apply.

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