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Procuring Exponential in the public sector

The procurement section for public bodies that buy a content management system, services around Exponential or both - requirements, tender templates, evaluation, total cost of ownership, exit plans, training and the…

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Procuring Exponential in the public sector

This section is for procurement officers, project managers and the specialists who sit on an evaluation panel in a public body: a ministry, an agency, a council, a school board. It answers the questions a public procurement of a web content management system raises, from the first requirement to the end of the contract, and it says for each one what Exponential's own documentation can prove. The facts come from the standards pages in doc/eng-us/standards/, the installation book in doc/eng-us/install/, the partner and hosting sections of this help, and SECURITY.md.

Note This section describes features and common practice; it is not legal advice. Public procurement is governed by the law and the rules of your organization. Check them with your procurement and legal counsel.

Contents

  1. What you are buying
  2. The parts of this section
  3. Reading order
  4. What the repository can and cannot evidence
  5. Related pages

What you are buying

Exponential itself is free software under the GNU General Public License, version 2 or any later version (Licensing questions). There is no license fee to compare. What a public body procures is everything around it:

You may procureFrom whomWhere this help describes it
Implementation: content model, design, templates, migrationan implementation partner or agencyImplementation partners
Hosting and operationsa hosting company, or your own data centerHosting companies: start here
Support with agreed response times7x or a partnerGetting support, Support levels and response times
Training for editors and administratorsa training partner or your own trainersCourse catalogue
Accessibility or security assessmentsan independent assessorAccessibility standards, Security standards

Because the software is the same whoever supplies the services, a public body can change its supplier without changing its system. That is the strongest argument against lock-in, and the exit-plans part of this section shows how to keep it true in the contract.

The parts of this section

PartIt answers
RequirementsHow to write verifiable requirements for a public CMS, and which evidence the repository provides for each
Tender templatesClause text for a tender or request for proposal, with placeholders to adapt
EvaluationChecklists, scoring sheets, demo scripts, a proof-of-concept plan and reference checks
Total cost of ownershipA cost model with categories and worked examples whose figures are all labeled example assumptions
Exit plansHow to plan the end of a contract: export formats, handover, transition and clauses against lock-in
TrainingA training plan for a public body, built on the trainer courses of this help
LifecycleRelease policy, supported versions, PHP support and how to plan upgrades in a budget

Reading order

  1. Start with Requirements: a tender is only as good as its requirements.
  2. Turn them into clauses with the Tender templates.
  3. Prepare the panel with Evaluation before the bids arrive.
  4. Compare bids on Total cost of ownership, not on the first-year price.
  5. Write the Exit plan before you sign, not when the contract ends.
  6. Budget Training and the Lifecycle of the product for the whole term.

The checklists "Before a tender" and "Before signing" in the government checklists section sum up each stage on one page.

What the repository can and cannot evidence

Evaluation panels often ask for documents that a commercial vendor produces. The Exponential project publishes its evidence in the repository instead, and says plainly where something is missing:

QuestionWhat existsWhat does not exist
AccessibilityAccessibility standards: WCAG 2.2 AA Partly complies for the admin4 and admin4l administration; EN 301 549 and Section 508 UnverifiedNo VPAT or Accessibility Conformance Report; public site designs not audited; no accessibility statement template
SecuritySecurity standards: OWASP Top 10 mapping, three documented hardening passes, tamper-evident audit trailNo OWASP ASVS assessment; no external penetration test report in the repository; no security.txt shipped
PrivacyPrivacy standards: consent records, erasure on account removal, log masking and retentionNo single "export all my data" function; no cookie consent banner
Vulnerability handlingSECURITY.md: private reporting, first answer within one business dayNo published fix-time commitment; fixes arrive as the next release
Release policySource control and releases: permanent tags, changelogsCommits and tags are not signed
Service levelsnone from the project; partners and hosts publish their ownThe project publishes no SLA (SLA options for hosting)

Ask bidders to supply the missing pieces as part of their offer (for example an accessibility audit of the site they build) rather than expecting them from the open source project.

Become an Exponential Partner

Partners share their information, provide funding, contribute back and develop the products with us, and that is how Exponential grows. A partner website and dashboard are planned for mid-2027: please become a partner today to speed up our growth rate and land new features faster.

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Documentation license

This documentation is free documentation, licensed under the GNU Free Documentation License 1.3 or later.

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