Skip to the content
Documentation
Help Start
Reading in:
  • German: 9,059 of 9,059 pages
About the help in other languages
All help pages

The hosting business: overview

The business pages for hosting companies: how to shape Exponential hosting plans, SLA and support options, billing options, marketing, partner programs, working with the project and 7x, and what the license means for a…

Download as PDF

Address: https://doc.exponential.earth/exphelp/viewer/help/hosting/business/README.md

On this page

The hosting business: overview

This section is for the people at a hosting company who turn Exponential hosting into a product: product managers, sales and marketing, and the managers who sign the service terms. It answers: what can an Exponential hosting offer contain, which commitments can a host reasonably make, how can it be priced and billed, how is it marketed truthfully, and what does the license allow?

Note

None of these pages states a price, a response time or a capacity figure. The project's sources do not publish any, and every host's costs are different. The pages give you the options, the questions that decide between them, and templates with placeholders to fill in from your own measurements.

Pages in this section

PageWhat it gives you
Designing hosting plansthe building blocks of a plan, plan templates for shared, VPS, dedicated and managed offers, and how to set limits from measurements
SLA optionsthe commitments a host can offer, what each one depends on technically, and an SLA template with placeholders
Support tierssupport levels as options, the boundary between hosting support and application support, escalation to the project
Billing and metering optionsflat, tiered and usage-based models, and what Exponential and the server can measure for each
Marketing Exponential hostingthe facts you can use, claims you must not make, naming rules, landing page and launch checklist
Partner programshow a host relates to 7x, the Exponential Foundation and the community, and what is documented today
Working with the project and 7xreporting bugs and security issues, contributing fixes, sponsoring, staying informed about releases
Licensing for hostswhat the GPL v2 or later means for hosting customer sites, images, installers and changed code

The business in one paragraph

Exponential is free software under the GNU GPL v2 or later: "Using Exponential under the terms of the GNU GPL is free of charge" (README.md). A host pays no license fee per site or per server. What a host sells is the work around the software: a server prepared for it, installation, updates, backups, monitoring, security, support and, if it wants, development and migration services. 7x itself offers managed hosting ("Exponential Website Hosting" and "Exponential Platform SSD Hosting", Who is 7x?); other hosts are free to offer the same.

Where to start

  1. Read Designing hosting plans with your system administrator.
  2. Decide what you commit to with SLA options and Support tiers.
  3. Check every marketing sentence against Marketing Exponential hosting and the Brand and naming rules.

Become an Exponential Partner

Partners share their information, provide funding, contribute back and develop the products with us, and that is how Exponential grows. A partner website and dashboard are planned for mid-2027: please become a partner today to speed up our growth rate and land new features faster.

Something wrong on this page? Report an error

Documentation license

This documentation is free documentation, licensed under the GNU Free Documentation License 1.3 or later.

Exponential Copyright © 1998-2026 Exponential Foundation and 7x