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Communications for non-profits

How a non-profit keeps in touch with supporters, volunteers and the people it serves through its Exponential site - the cjw_newsletter supporter newsletter, events with the ezwebin event classes, several languages, and…

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Address: https://doc.exponential.earth/exphelp/viewer/help/non-profits/communications/README.md

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Communications for non-profits

This folder is for communications staff, fundraisers and editors. A non-profit's site is not only a brochure: it is where supporters subscribe, where events are announced, where appeals run, and often where people find help in their own language.

Contents

  1. What exists
  2. The pages of this folder
  3. How the channels work together
  4. What is not built in

What exists

ChannelWhat Exponential shipsSource
Supporter newslettercjw_newsletter: lists, double opt-in, editions as content, sending by cron, bounces, blacklist, archivecjw_newsletter
Eventsezwebin classes event, event_calendar and multicalendar, with calendar and program viewsEvents and calendars
LanguagesUp to 62 content languages per installation, translation per object, language switcherThe 62-language limit
Campaign pagesExponential Layouts, with layout rules that can switch on and off by dateLanding pages with Layouts
FeedsRSS 2.0, Atom, podcast feedsRSS feeds for your site
Social previewsTitle, description and image for sharingMetadata and social sharing

All are installed through composer.json; none has a license fee.

The pages of this folder

PageWhat it answers
Supporter newsletter with cjw_newsletterLists, consent, writing and sending, delivery, list hygiene
Events and calendars for non-profitsEvent pages, calendars, sign-up, what is missing
Multilingual non-profit sitesServing people in several languages with a small team
Campaigns and appealsAppeal pages that switch on and off by date, and connecting them to giving

How the channels work together

MomentSiteNewsletterEventCampaign
An appeal startsCampaign layout switches onEdition announces itDonate button
A fundraising eventEvent page with sign-up formEdition invitesEvent in the calendarCampaign page links to it
The year endsAnnual publicationEdition thanks supportersThank-you message
A new service in a new languageTranslated pagesEdition in that language

A simple content calendar keeps them in step.

What is not built in

Not built inPlan instead
Social media posting from the sitePost by hand or with an outside tool; share links carry your metadata
Ticketing, seat limits, iCal export, recurring eventsSee Events and calendars for non-profits
SMS campaignsNot part of cjw_newsletter's documented features; use an outside service with consent
Donor relationship management (CRM)An outside CRM; the site is not one

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Documentation license

This documentation is free documentation, licensed under the GNU Free Documentation License 1.3 or later.

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