Longevity and support for adopters
Contents
Longevity
| Fact | Source |
|---|---|
| The copyright notice runs from 1998 to 2026 for the Exponential Foundation and 7x | COPYRIGHT.md |
| "Exponential has made it beyond it's end of life in 2021 and survived" | README.md |
| 7x took over leadership in 2023; the 6.0 line has been released since 1 January 2024 | Who is 7x? |
| The nonprofit Exponential Foundation operates the project since 2026 | Who is the Exponential Foundation? |
| 6.0 is the maintained line; security fixes come in the next 6.0.x release | SECURITY.md |
| PHP 8.0 to 8.5 (PHP 7.4 usable without support) are supported, and the project aims at 8.6 and beyond | README.md |
Support options
| Option | What you get | Page |
|---|---|---|
| The help in the administration | Documentation for your version | Getting help step by step |
| The community | Free answers, no guaranteed answer time | Where people meet |
| 7x | Paid support, maintenance contracts, hosting | 7x in the ecosystem |
| Partners | Support at levels with response times | Support levels and response times |
| Hosting companies | Running the site; often updates and backups | Choosing a host |
Matching support to your needs
| If | Then |
|---|---|
| The site earns money or serves the public daily | A written agreement with response times (SLA template) |
| One person runs a personal site | The community and the help are usually enough |
| You have developers on staff | Community plus a small support agreement for emergencies |
Related pages
- Deciding
- Getting support
- Release line and support
- Contracts and SLAs
- Free documentation: this page is free to copy, translate and improve under the GNU FDL 1.3.
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