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Security basics

The owner's view of security on an Exponential site - what the software already does by default, the few things only your organization can decide, who should do what, and where the detailed guides are.

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Address: https://doc.exponential.earth/exphelp/viewer/help/customers/healthy/security-basics.md

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Security basics

This page is for the person who answers for the safety of the site without being its technician. It sets out what Exponential already does, what remains your decision, and who on your team or at your provider should do each part. The technical depth is in Security and audit, Security hardening and the installation book's chapter 13.

What is already on

"Since September 2026 a default installation is safe without extra work. Verify it instead of trusting it" (Security and audit). Among the defaults:

ProtectionWhat it does for you
Security headers on every pageHelp browsers refuse framing and content sniffing
Session cookies with HttpOnly and SameSiteMake stolen sessions harder
A real logoutThe old session id no longer signs anyone in
Upload checks by contentAn image is accepted by what it contains, not by its name
A random first administrator passwordWhen the installer was given none, or a well-known one
The audit trail, on by defaultA tamper-evident record of sign-ins, content changes, settings and deploys (The audit trail)

Ask your provider to run the checks of Security and audit once and send you the result.

What only you can decide

DecisionWhy it is yoursPage
Who gets which accessYou know who needs whatAdministrator accounts and access
Whether two-step sign-in is requiredIt costs your staff a few seconds per sign-inTwo-step sign-in
How quickly security releases are appliedIt is a contract term with your providerRelease line and support
How much data loss is acceptableIt sets the backup scheduleBackups
Who receives security alertsSomebody must read themMonitoring
What personal data you collect, and for how longIt is a legal and business questionPersonal data in Exponential

The three habits that matter most

  1. Stay current. Security fixes reach you only as the next release (SECURITY.md). An out-of-date site is the most common way to lose the protection the project already built (Security hardening).
  2. Keep access tight. One account per person, few administrators, two-step sign-in for them, and accounts closed when people leave (Change the administrator password, account hygiene).
  3. Know who to call. Agree a contact for a suspected incident, and know that a security problem in the software is reported privately, never in public (Private security reports).

Who does what

TaskUsually
Server, PHP, TLS certificates, firewallHost
Applying Exponential updatesHost or partner, as agreed
Settings of the site (headers, sessions, admin address)Partner or your developer
Roles, accounts, two-step sign-in for staffYour site administrator
Reading audit alerts and logsHost or operator, with a summary to you
Deciding after an incidentOwner

Write your own version of this table into your agreements; see Who does what.

If you suspect a break-in

Treat it as the most urgent kind of incident: the hosting support guide says "A suspected security incident is always severity 1" (Support tiers). Call your host at once, do not delete anything, and let them follow the Compromised site runbook, which starts by containing the damage without destroying evidence. Note what you saw and when, in the Incident notes template.

Warning

Never send passwords, keys or customers' personal data in a ticket, chat or e-mail to report a problem (When something goes wrong).

Become an Exponential Partner

Partners share their information, provide funding, contribute back and develop the products with us, and that is how Exponential grows. A partner website and dashboard are planned for mid-2027: please become a partner today to speed up our growth rate and land new features faster.

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Documentation license

This documentation is free documentation, licensed under the GNU Free Documentation License 1.3 or later.

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