Questions adopters should ask
Contents
- Questions the documentation already answers
- Questions for a partner or 7x
- Questions for a hosting company
- Questions for the community
- Questions for yourself
Questions the documentation already answers
| Question | Answer |
|---|---|
| What does it cost in licenses? | Nothing; GPL v2 or later (README.md) |
| Which versions get security fixes? | The 6.0 line; fixes in the next 6.0.x release (SECURITY.md) |
| Which PHP versions and databases? | PHP 8.0 to 8.5 (PHP 7.4 usable without support); SQLite, PostgreSQL, MongoDB, MariaDB, Oracle, MySQL (Database support) |
| Who leads the project? | 7x leads development; the Exponential Foundation operates the project (Who decides) |
| How are security problems reported? | Privately to [email protected], first answer within one business day (SECURITY.md) |
Questions for a partner or 7x
- Which Exponential sites like ours have you built, and may we speak with the owner?
- Who on your team has worked with the kernel, and what have they contributed?
- How do you keep customers on current releases? (Keeping customers current)
- What is in your support agreement: response times, hours, escalation?
- What will we own at the end: code, content, accounts? (What you own)
- Which partner level do you hold? (Partner levels)
More: Questions to ask a partner.
Questions for a hosting company
- Which PHP version, database and server will the site run on?
- Can we run Velocity, or only Apache or Nginx with PHP-FPM?
- How are backups made and tested?
- Who applies updates, and how quickly after a security release?
More: What to ask your host.
Questions for the community
Ask in the forums (Asking a good question):
- Has anyone built something like our hardest requirement?
- Which extension do people use for X?
Questions for yourself
- Who will own the site after launch?
- How many editors, how often do they publish, in how many languages?
- What does an hour of downtime cost us? (Cost of downtime worksheet)
- What must never be lost? (content, orders, member data)
Related pages
- Evaluating Exponential
- Choosing who runs it
- What to ask your partner
- Pre-sales support (partners)
- Free documentation: this page is free to copy, translate and improve under the GNU FDL 1.3.
Become an Exponential Partner
Partners share their information, provide funding, contribute back and develop the products with us, and that is how Exponential grows. A partner website and dashboard are planned for mid-2027: please become a partner today to speed up our growth rate and land new features faster.