Intranet reading path
The order in which an intranet team learns its site. Each step names who should read the page.
The first week: access and editing
| # | Read | Who | Why |
|---|---|---|---|
| 1 | Intranets: start here | Everyone | Who owns what |
| 2 | Accounts and sign-in | Everyone | Signing in and your account |
| 3 | Accounts, passwords and two-factor sign-in | Intranet owner | Safe accounts for every editor |
| 4 | Roles for your team | Intranet owner | Department editors and readers |
| 5 | Departments, roles and sections | Intranet owner, IT | How departments are separated |
| 6 | Editing content and Publishing and versions | Department editors | Keeping pages current |
| 7 | Media and uploads | Department editors | Documents and images |
The first month: news, documents and people
| # | Read | Who | Why |
|---|---|---|---|
| 8 | News and announcements | Communications | Staff news |
| 9 | Approvals and review | Intranet owner | Checked before it goes out |
| 10 | Documents and file libraries | Department editors | Documents people can find |
| 11 | Searching and Intranet search | Everyone | Finding things |
| 12 | Onboarding new staff | Intranet owner, HR | Joiners ready on day one |
| 13 | Offboarding staff | Intranet owner, HR | Leavers disabled on their last day |
| 14 | Notifications for staff | Communications | Telling people about changes |
The first quarter: upkeep
| # | Read | Who | Why |
|---|---|---|---|
| 15 | Check user accounts | Intranet owner | Accounts nobody uses |
| 16 | Content audits | Department editors | Pages that are still true |
| 17 | Audit trail | Intranet owner, IT | Who changed what |
| 18 | Accessibility upkeep | Department editors | An intranet every employee can use |
| 19 | Security basics | Intranet owner | Internal does not mean safe |
| 20 | How updates work | Intranet owner, IT | Upgrades on a schedule |
| 21 | What to ask your host | Intranet owner | Backups, access, monitoring |
| 22 | Features customers often miss | Everyone | What the intranet can already do |
If you have only one hour
Read steps 1, 4, 12 and 13: who owns what, roles, joiners and leavers.
Related pages
- Intranets: start here
- Customers reading path
- Free documentation: this page is free to copy, translate and improve under the GNU FDL 1.3.
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