How do I archive finished orders? #

Archive the orders you are done with, so that the order list shows only work in progress. Nothing is deleted.

Who can do this #

Users whose role has shop/administrate.

Steps #

1. Click Store, then Orders.
2. Tick the orders that are finished, for example delivered orders older than your returns period.
3. Click Archive selected. The orders leave the list.
4. To see them, click Archive in the left menu. The page is called Archived orders.
5. To bring an order back, tick it there and click Unarchive selected.

What can go wrong #

• An order is missing from the order list. It may have been archived. Look under Store > Archive.
• You need to delete an order for data protection. Archiving does not delete anything. See Data export and erasure.

Related pages #

• Orders day to day
• How do I change the status of an order?
• Store weekly checklist
• User manual