Case study template #
This page is for whoever writes the case study. Copy the template, fill it in, then follow
Writing a case study for consent, checking and approval.
The template #
Title: <Customer> <does what> with Exponential
(e.g. "<Customer> publishes in four languages from one Exponential installation")
Summary (2–3 sentences)
<Who the customer is, what they needed, what changed.>
The customer
<Sector, size in the customer's own words, audience. Only what they approved.>
The challenge
<The problem before the project, in the customer's words. Constraints: budget, time, legacy system, languages,
accessibility, hosting.>
Why Exponential
<The reasons that decided it, each linked to a fact: open license, content model, multilingual, multisite,
databases, self-hosting ...>
The solution
<What was built: content model, designs, layouts, extensions, integrations, hosting, engine.
Exponential version: 6.0.x. Database: ... Engine: ...>
The result
<Measurable where the customer confirms the numbers. Otherwise qualitative, quoted.>
In their words
"<Quote>" — <name and role, as approved>
The partner
<Your company, profile and level, link.>
Approved by <customer role> on <date>. License: <e.g. CC BY-SA 4.0 or GFDL 1.3>
Fact sheet (keep with the draft) #
| Fact | Value | Source / confirmed by |
|---|
| Exponential version | | |
| Go-live date | | |
| Languages | | |
| Sites / siteaccesses | | |
| Database and engine | | |
| Extensions used | | |
| Each number in the text | | |
Good and weak sentences #
| Weak | Good |
|---|
| "The site is now much faster." | "Median page time fell from [x] s to [y] s in the customer's own monitoring (confirmed by the customer, [month year])." |
| "Exponential is the best CMS." | "The customer chose Exponential because it could self-host on PostgreSQL and publish in four languages." |
| "Thousands of users love it." | "[n] editors in [n] countries publish daily." (with the customer's confirmation) |
Approval record #
Case study: <title>
Draft sent: <date> Approved by: <role> <date> Channel: <e-mail/letter>
Permission to: name customer yes/no · use logo yes/no · quote yes/no · reuse by 7x/Foundation yes/no
Withdrawal contact: <role e-mail>
Related pages #