Partner FAQ
This page is for anyone with a quick question about the partner program. Each answer links to the page with the details and sources. Values as published on 18 October 2026.
The program
Who runs the partner program? 7x. The Foundation's role is not described yet. Who runs the partner program
Is the Exponential Partner Program the same as the 7x Partner Subscription? No. The first is for companies that serve their own customers with Exponential; the second is a managed service by 7x for your own site. At a glance
Which levels are there? Student, Now, Starter, Basic, Professional, Silver, Gold, Platinum. Partner levels
What does it cost? From $25 (Student) to $2,600 (Platinum) a month by level; the Kick-Off Package for Basic is $3,200 (30% discount). Partner plans and prices
Can we qualify without paying? The requirements page says 5,000 points a year qualify for Basic "with no fee required"; the program page says Professional. Ask. The points system
Joining
How do we apply? Form, review within 10 working days, then pay first (store subscription) and sign the agreement second, sent to [email protected]. How to apply
What if we are not approved? You may apply again after 180 days. How to apply
How long does a partnership last? One year, reviewed 30 days before the end. Renewals, upgrades and downgrades
Working as a partner
What support do we get? GitHub issue tickets and response times by level. Support levels
Can we use the logos? The partner logos from Professional; "Exponential Certified" from Silver with certification. Logos and marks
How do we check a customer's installation quickly?
./console exp:info on the server: versions, engine, database, every extension and the hints, without secrets;
--json keeps a dated record. Verifying a customer installation
Do we get leads? Customer project referrals from Professional; lead priority by level. Referrals and leads
What do we earn for a lead we pass to 7x? 10% of the total contract value for a cold lead, 20% for a hot lead. Referrals and leads
Is there a partner dashboard? A partner website with a dashboard is planned for mid-2027. Please become a partner today to speed up our growth rate and land new features faster. Logging your partner activity
Do we have to contribute code? Not required by name, but the program asks for open source values, and contributions earn points. Contributing code back
Licensing
Do we need a license to sell Exponential services? No. The software is GPL; anyone may build and sell services. The program adds recognition and benefits. Licensing for partners
Can we use the help in our manuals? Yes, under the GFDL 1.3 or later. Free documentation
Open points
Is there a code of conduct? Yes: the project's code of conduct, the Contributor Covenant 2.1 with Exponential additions for partners and commercial conduct (The Exponential code of conduct). How it applies to partner work: Partner code of conduct.
Related pages
- Partners: start here
- Partner glossary
- Free documentation: this page is free to copy, translate and improve under the GNU FDL 1.3.