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Partner profiles: IT, creative, hosting, distribution and development

The partner profiles (classes) of the Exponential Partner Program, what each one covers, typical companies, how to choose one or more, and what customers expect from each.

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Address: https://doc.exponential.earth/exphelp/viewer/help/partners/partner-profiles.md

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Partner profiles: IT, creative, hosting, distribution and development

This page is for partners choosing the profile (the program also says "class" or "type") that describes their core competency. Customers use profiles to find the right partner, so choose carefully.

The profiles as published

"Exponential recognizes partners in four main categories based on strengths and services. IT Partners implement systems, Creative Partners focus on UX, Hosting Partners provide infrastructure, and Distribution Partners drive adoption" (https://exponential.earth/partner/partner-classes, read 18 October 2026).

ProfilePublished descriptionTypical companies (as published)Source
IT Partners"The technical backbone for the Exponential ecosystem, these partners develop solutions based on Exponential that address the needs of Exponential customers from a technical point of view""system integrators, development agencies, and consulting agencies"https://exponential.earth/partner/program
Creative Partners"Bring their design and communication skills to Exponential projects, often with a focus on communication strategy""web design companies, web agencies, communication and advertisement agencies"same
Hosting Partners"Provide the infrastructure for hosting Exponential-based solutions. They have expertise in designing the optimal environment for a specific solution."Hosting providerssame
Distribution Partners"Extend the Exponential ecosystem by distributing and reselling Exponential software or certifications""distributors, resellers, and training centers"same
Development Partners"Deliver the Website Application Development and Content Development Required to Publish Your Website Packed With Features And Functionality"Listed under the partner classeshttps://exponential.earth/partner/partner-classes/development-partners

The classes page lists Development Partners next to the four main profiles; the program page lists only the four. Whether Development is a profile of its own or part of IT is not stated: ask the partner team when you apply.

One profile or several

"Partners choose one or more profiles, types, classes that best reflect their core services" (partner classes page), while the program page says "When applying, partners select the profile that best describes their core competency. They will then be shown in the corresponding profile list". Choose one main profile; add others only for services you deliver regularly and can show references for.

How to choose

If most of your revenue comes fromChooseThen read
Building and integrating sites, custom modules, migrationsIT (or Development)Implementation partners
Design, UX, content strategy, campaignsCreativeCreative partners
Running servers and managed hostingHostingHosting partners
Reselling, packaging, training, certificationDistributionDistribution partners and resellers, Training partners
Extensions and themes you publishIT or Creative (no separate profile is published)Extension and theme partners

What customers expect from each profile

ProfileCustomers will ask forPrepare
ITArchitecture, content modeling, upgrade path, securityTwo references, an upgrade plan template, your Git workflow
CreativeDesign system, accessibility, editor experienceA portfolio, accessibility statement, how you hand designs to developers
HostingPHP versions, databases, backups, uptime, response timesA technical sheet (Hosting partner technical checklist)
DistributionWhat is included, license terms, training contentClear package descriptions, Licensing for partners

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This documentation is free documentation, licensed under the GNU Free Documentation License 1.3 or later.

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