Partner code of conduct
This page is for everyone who works for a partner company. It states the conduct the program expects.
Note
Partners follow the project's code of conduct, CODE_OF_CONDUCT.md: the Contributor Covenant 2.1 with Exponential additions, one of them for partners and commercial conduct (The Exponential code of conduct). Report a problem to [email protected]; the Exponential Foundation decides. The rules below apply that code to partner work and collect what the program and the contract add, with their sources.
1. Live the program's values
"Open", "Sharing" and "Innovative" are the three values by which 7x "relate[s] to our partners and our world-wide community" (https://exponential.earth/partner/program, read 18 October 2026). For a partner that means: welcome ideas, share knowledge, solve real problems. See Open source values in daily partner work.
2. Deliver quality
"Our main criteria is that your company is serious, competent and quality-conscious" (https://exponential.earth/partner/apply).
- Promise only what you can deliver.
- Keep customers on supported releases and patched (Keeping customer sites current).
3. Be honest with customers
- Name your level and profile correctly; never claim a certification you do not hold (Using partner logos).
- Say who does the work: if 7x delivers white-label services for you, do not misstate it in a contract.
- Use sourced facts about Exponential; no invented figures, customers or quotes (Sales and marketing: start here).
4. Respect the licenses
- Code improvements to GPL code are released under the GPL when you distribute them (CONTRIBUTING.md).
- Keep copyright and license notices; never remove them from code or documentation (Licensing for partners).
5. Compete fairly
- Compare on facts, never by putting others down (Comparing Exponential factually).
- Leads shared with you are handled as agreed; no poaching of a lead another partner was given (Handing leads over and back).
- The contract asks for "No conflict of interest"; disclose one when it arises.
6. Behave well in the community
- Answer questions in the forums and chats without advertising.
- Disagree on technical merits, politely, in public channels where others can learn.
- Credit others' work: the project rebuilt Mugo Web's improvements "with full credit to Mugo Web" (README) and expects the same of everyone.
7. Protect security and data
- Report vulnerabilities privately to [email protected], never in public issues (SECURITY.md).
- Never put customer personal data in tickets, forum posts, screenshots or activity logs (Protecting customer data).
8. Speak only for yourself
Partners are "Independent companies" under the contract. Do not speak for 7x or the Foundation, and do not present your own plans as the project's roadmap.
When something goes wrong
Tell the partner team (https://exponential.earth/partner/contact-us) early. Under the contract, "7x may terminate for violations" (program page); open, early correction is always better.
Related pages
- Open source values in daily partner work
- The partnership agreement in plain words
- Free documentation: this page is free to copy, translate and improve under the GNU FDL 1.3.