Website creators: frequently asked questions #

Short answers with the page that explains each one.

My template change does not show #

Clear the template cache (--clear-tag=template); a new template file or override rule also needs --clear-id=template-override; then the content cache and, under Velocity, its response cache. See Performance and caching.

Which template made this part of the page? #

Switch on template path comments and search the page source for START (Designs and the fallback chain).

How do I change one kind of page? #

An override rule matching the class identifier (Template overrides).

A folder does not appear in the menu #

Its class is not in TopIdentifierList[], it is hidden, or the menu's cache block still holds the old menu (Menus and navigation).

Visitors get "access denied" on a new section #

Add content/read for the section to the Anonymous role (Visitor permissions).

A page in my second language is missing #

The object has no translation in any language of the siteaccess's SiteLanguageList[] and is not always available (Building a multilingual site).

Form mails do not arrive #

A fresh installation writes mail to files; set a real transport and a real sender (Forms with the information collector).

Images are the wrong size #

Define an alias for that use and clear generated variations (Images and image variations).

An old address shows "not found" #

Add it as an alias of the node, or a wildcard (Redirects and moved content).

My landing page layout is not used #

A rule with a higher priority matches first, or the layout is not published (Layout rules).

The site is slow #

Measure with exp:benchmark, then follow the levers in order (Performance and caching).

Where do I report a bug? #

The help's Report an error page and When something goes wrong.

Related pages #

• Website creators: start here
• The website creator's reading path
• Free documentation: this page is free to copy, translate and improve under the GNU FDL 1.3.